Now you can know your customers
have a problem before they do !
is a comprehensive product control and monitoring system.
It can be incorporated into any RFPA produced system. It offers
great flexibility and customisation, allowing remote monitoring,
adjustment, or both. Each RFPA client has full control over what
functions are included, and how each function is implimented.
A range of embedded controllers have been designed & tailored
for each possible component in any system.
For example: Power Amplifiers, Pre-Amplifier, General Systems
monitoring (like security).
These controllers can operate stand alone or in groups (clusters)
these Clusters then report via secure internal communications
(within rack), typically RS485, to a Mini Server.
Each Mini Server has remote accessibility via a Telnet connection
over Local Area Network or VPN (Virtual Private Network) and can
be intergrated into a total MIB system.
VPN tunnels via internet connections give worldwide access, not
just to the higher level Mini Server, but, via the cluster, deep
into your product.
Individual Amplifiers can be configured and monitored even if
they are buried in, and are part of, a multi-module system.
Level of access and control is configurable via a secure system
of passwords and menus. These layers allow your customers to have
monitoring access to vital data at one level, but prohibit any
unauthorised changes by them to running parameters or system configuration.
These 'engineering functions' are only accessible by you.
As well as telnet connection and monitoring each Mini Server
has in-built email capability. If any cluster member detects
a product problem, or failure, an Email is sent automatically
to a pre-programmed distribution list.